need help with incoming tapi

[greenlight]

Hello

I'm configuring an integration application with our PBX using the TAPI drive
they offer. I have TAPI initialized and caller id working properly, but I nee
more information. Using the TAPI diagnostic tool from MSCRM-Addons, I notice
that they provide you a 'trace' of sort that includes all information in th
call (what DID was dialed, what number you're calling from, what extension yo
were transferred from, if you came from an auto-attendant). What i really nee
is to be able to store that trace in a variable, or a hidden text box, an
pars
it for the information I want (like variables from the IVR and what number wa
called) but I can't find any TAPI Call Info that'll give me the entire trace
Also I need to be able to kill the trace a second after the phone rings as I'l
have all the information necessary by then. Any ideas would be greatl
appreciated.

[Andreas Marschall [exMVP TAPI]]

I'm configuring an integration application with our PBX using the TAPI driver
they offer. I have TAPI initialized and caller id working properly, but I need
more information. Using the TAPI diagnostic tool from MSCRM-Addons, I noticed
that they provide you a 'trace' of sort that includes all information in the
call (what DID was dialed, what number you're calling from, what extension you
were transferred from, if you came from an auto-attendant). What i really need
is to be able to store that trace in a variable, or a hidden text box, and
parse
it for the information I want (like variables from the IVR and what number was
called) but I can't find any TAPI Call Info that'll give me the entire trace.
Also I need to be able to kill the trace a second after the phone rings as I'll
have all the information necessary by then. Any ideas would be greatly
appreciated.

greenlight,
since you seem to refer to PBX / TSP specific trace it might be very good idea to let us know what PBX / TSP you are using...
--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
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