Discussion:
TAPI system returning 9900 for all calls
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a***@gmail.com
2013-02-13 14:54:57 UTC
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Hi, I'm using Tapi3 to do a simple call/response system to integrate with a client CRM. They have a Cisco IP phone system with internal routing that's causing all numbers (from CallInfoString.CIS_CallerIDNumber) to come back as "9900" regardless of incoming number. Is there any way to get the routed number?

Thanks
Aaron Brake
Andreas Marschall [exMVP TAPI]
2013-02-26 14:13:17 UTC
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Post by a***@gmail.com
Hi, I'm using Tapi3 to do a simple call/response system to integrate with a client CRM. They have a Cisco IP phone system with internal routing that's causing all numbers (from CallInfoString.CIS_CallerIDNumber) to come back as "9900" regardless of incoming number. Is there any way to get the routed number?
Aaron,
you may want to check if the number of interest is presented in one of the other CALLINFO_STRINGs.
--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
* Please post all messages and replies to the group so all may
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* This posting is provided "AS IS" with no warranties, and confers no rights.
a***@gmail.com
2013-03-07 15:34:14 UTC
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Thanks for the response. I tried some of the other strings but nothing worked. It led me to the realization that Cisco isn't compatible completely with TAPI3. I'm currently trying to use Helen Warn's C# wrapper for TAPI2.1 but I'm a little lost on how to configure things.
Post by Andreas Marschall [exMVP TAPI]
Post by a***@gmail.com
Hi, I'm using Tapi3 to do a simple call/response system to integrate with a client CRM. They have a Cisco IP phone system with internal routing that's causing all numbers (from CallInfoString.CIS_CallerIDNumber) to come back as "9900" regardless of incoming number. Is there any way to get the routed number?
Aaron,
you may want to check if the number of interest is presented in one of the other CALLINFO_STRINGs.
--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
* Please post all messages and replies to the group so all may
* benefit from the discussion. Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights.
Andreas Marschall [exMVP TAPI]
2013-03-07 22:26:26 UTC
Permalink
Post by a***@gmail.com
Thanks for the response. I tried some of the other strings but nothing worked. It led me to the realization that Cisco isn't compatible completely with TAPI3. I'm currently trying to use Helen Warn's C# wrapper for TAPI2.1 but I'm a little lost on how to configure things.
You may want to check with already existing tools whether the info of interest is accessible via TAPI2.
The best test tools for TAPI2 are MS TAPI Browser TB20.exe and JulMar Phone.exe.
For links and additional info please see my TAPI and TSPI FAQ.
--
Best Regards
Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
My TAPI and TSPI FAQ:
http://www.I-B-A-M.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm
My Toto® Tools (a collection of free, mostly TAPI related tools):
http://www.i-b-a-m.de/Andreas_Marschall's_Toto_Tools.htm
* Please post all messages and replies to the group so all may
* benefit from the discussion. Private mail is usually not replied to.
* This posting is provided "AS IS" with no warranties, and confers no rights.
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