Tapi and Panasonic KX-TD

[Pogar]

Hello.

How can I connect to Panasonic KX-TD via TAPI?
I've installed a tsp driver (from tspinst177.exe), but I can't see any
Panasonic TAPI device in my application.

My program can see the same devices as this one:
http://www.julmar.com/samples/phone.zip.

My application is developed in Delphi.NET and I use "Microsoft TAPI 3.0 Type
Library" (from COM Imports).

Have you any ideas how can I get panasonic tapi device on the list of TAPI
devices?

Thanks in advance

[Matthias Moetje]

Pogar,

I don't know the Panasonic TSP, but it seems that either

- the TSP is not installed correctly
(check Control Panel >> Phone and Modem Options

Post by Pogar

Advanced)

- the TSP is not configured to expose any lines
(select the TSP and click configure)


Best regards,

Matthias Moetje
-------------------------------------
TERASENS GmbH
Ackermannstraße 3
80797 München
-------------------------------------
Fon: [phone]
Fax: [phone]
e-mail: moetje at terasens dot de
www: www.terasens.de
-------------------------------------

Post by Pogar
Hello.
How can I connect to Panasonic KX-TD via TAPI?
I've installed a tsp driver (from tspinst177.exe), but I can't see any
Panasonic TAPI device in my application.
http://www.julmar.com/samples/phone.zip.
My application is developed in Delphi.NET and I use "Microsoft TAPI 3.0 Type
Library" (from COM Imports).
Have you any ideas how can I get panasonic tapi device on the list of TAPI
devices?
Thanks in advance
--
Piotr Gardy

[Pogar]

Post by Matthias Moetje
I don't know the Panasonic TSP, but it seems that either
- the TSP is not installed correctly
(check Control Panel >> Phone and Modem Options

Advanced)

The SP is installed... In place that you are gave there is the "Panasonic
KX-TD TSP".

Post by Matthias Moetje
- the TSP is not configured to expose any lines
(select the TSP and click configure)

How?
After I click configure in Phone and Modem Options/Advanced there is the
dialog, where I can only select COM port and baud raute.

It's hard to believe me that someting will change (the panasonic tapi device
will be show in the list od TAPi devices) when I connect my computer do PBX
by cable.

Regards

[Andreas Marschall [MVP TAPI]]

Post by Pogar
After I click configure in Phone and Modem Options/Advanced there is the
dialog, where I can only select COM port and baud raute.
It's hard to believe me that someting will change (the panasonic tapi device
will be show in the list od TAPi devices) when I connect my computer do PBX
by cable.

Piotr,
are you saying that your PC with the TSP is _not_ connected to the PBX?

[Pogar]

Post by Andreas Marschall [MVP TAPI]
Piotr,
are you saying that your PC with the TSP is _not_ connected to the PBX?

Currently - yes.
I want to get panasonic TAPI visible in my application (or mentioned
phone.exe) and after that go with my laptop to server room and test my
application when my computer is connected...

My application was tested on mobile-phone-modem tapi driver and now it's
ready do go on PBX.
But first I want to select the proper device in my code. To do that I need
to get the name of TAPI device, which currently is absent on available
devices list.

Regards

[Andreas Marschall [MVP TAPI]]

I try to attach a print-screen from TSP in Phones and Modems

Piotr, I'm not familiar with Panasonic TSP
but I guess the TSP requires a connection to the PBX to expose the PBX'
extensions.
How else should the TSP know about the available extensions?
I guess the empty box "Ext TAPI PBX" in your screenshot is related to this...

[Pogar]

Post by Andreas Marschall [MVP TAPI]
Piotr, I'm not familiar with Panasonic TSP
but I guess the TSP requires a connection to the PBX to expose the PBX'
extensions.
How else should the TSP know about the available extensions?
I guess the empty box "Ext TAPI PBX" in your screenshot is related to this...

Hmm...
TAPI devices, which are available, there are also disconnected (H323,
infrared, RAP PPoE, my modem) but there also visible on available TAPI
devices list...

Tomorrow I try to connect my laptop to PBX, but I don't belevie that will
make TAPI Panasonic device visible on TAPI devices list....:-)

Until tomorrow maybe someone familiar with Panasonic write some answer.....

Regards

[TapiChap]

Post by Pogar
Until tomorrow maybe someone familiar with Panasonic write some answer.....

I'll have a go!

If you're using tspinst177.exe from Panasonic for the KX-TD, you won't see
any line devices unless the telephone system is connected to the computer.
There's a "handshake" between the TSP and the switch, quite possibly
performed at TSPI_lineNegotiateTSPIVersion time rather than
TSPI_providerEnumDevices time.

In fact, it gets worse. Suppose you were starting with a "clean" PC and
your KX-TD. To stand a realistic chance of developing a TAPI client app,
you would need to follow a bizarre sequence like this:
- Connect the V24 cable to the PC and to the CTI port of the KX-TD.
- Make sure both the PC and the KX-TD are fully booted.
- Run the installation program (e.g. tspinst177.exe) on the PC.
- Follow the instructions in the installation program.
- When the installation program has finished, reboot the KX-TD
(by turning it off, waiting for ten seconds, then
turning it back on and giving it time to reboot fully.)
- When the KX-TD has finished rebooting, reboot the PC.
- When the PC has finished rebooting, reboot the KX-TD a second time.

No, I am not joking, although someone at Panasonic obviously was.

Good luck!


TapiChap

Post by Pogar

Post by Andreas Marschall [MVP TAPI]
Piotr, I'm not familiar with Panasonic TSP
but I guess the TSP requires a connection to the PBX to expose the PBX'
extensions.
How else should the TSP know about the available extensions?
I guess the empty box "Ext TAPI PBX" in your screenshot is related to this...

Hmm...
TAPI devices, which are available, there are also disconnected (H323,
infrared, RAP PPoE, my modem) but there also visible on available TAPI
devices list...
Tomorrow I try to connect my laptop to PBX, but I don't belevie that will
make TAPI Panasonic device visible on TAPI devices list....:-)
Until tomorrow maybe someone familiar with Panasonic write some answer.....
Regards
--
Piotr Gardy

[Angus Comber]

My TAPI program works with the Panasonic KX-TD range. I didn't have to go
through this great rebooting loop. I know you need certain levels of
firmware for TAPI to work however. Possibly a firmware upgrade might have
made life easier.

Angus

Post by Pogar

Post by Pogar
Until tomorrow maybe someone familiar with Panasonic write some

answer.....
I'll have a go!
If you're using tspinst177.exe from Panasonic for the KX-TD, you won't see
any line devices unless the telephone system is connected to the computer.
There's a "handshake" between the TSP and the switch, quite possibly
performed at TSPI_lineNegotiateTSPIVersion time rather than
TSPI_providerEnumDevices time.
In fact, it gets worse. Suppose you were starting with a "clean" PC and
your KX-TD. To stand a realistic chance of developing a TAPI client app,
- Connect the V24 cable to the PC and to the CTI port of the KX-TD.
- Make sure both the PC and the KX-TD are fully booted.
- Run the installation program (e.g. tspinst177.exe) on the PC.
- Follow the instructions in the installation program.
- When the installation program has finished, reboot the KX-TD
(by turning it off, waiting for ten seconds, then
turning it back on and giving it time to reboot fully.)
- When the KX-TD has finished rebooting, reboot the PC.
- When the PC has finished rebooting, reboot the KX-TD a second time.
No, I am not joking, although someone at Panasonic obviously was.
Good luck!
TapiChap

Post by Pogar

Post by Andreas Marschall [MVP TAPI]
Piotr, I'm not familiar with Panasonic TSP
but I guess the TSP requires a connection to the PBX to expose the PBX'
extensions.
How else should the TSP know about the available extensions?
I guess the empty box "Ext TAPI PBX" in your screenshot is related to this...

Hmm...
TAPI devices, which are available, there are also disconnected (H323,
infrared, RAP PPoE, my modem) but there also visible on available TAPI
devices list...
Tomorrow I try to connect my laptop to PBX, but I don't belevie that will
make TAPI Panasonic device visible on TAPI devices list....:-)
Until tomorrow maybe someone familiar with Panasonic write some

answer.....

Post by Pogar
Regards
--
Piotr Gardy

[Andreas Marschall [MVP TAPI]]

Post by Pogar

Post by Andreas Marschall [MVP TAPI]
Piotr, I'm not familiar with Panasonic TSP
but I guess the TSP requires a connection to the PBX to expose the PBX'
extensions.
How else should the TSP know about the available extensions?
I guess the empty box "Ext TAPI PBX" in your screenshot is related to this...

Hmm...
TAPI devices, which are available, there are also disconnected (H323,
infrared, RAP PPoE, my modem) but there also visible on available TAPI
devices list...
Tomorrow I try to connect my laptop to PBX, but I don't belevie that will
make TAPI Panasonic device visible on TAPI devices list....:-)

Piotr,
according to your today's posting you seem to have changed belief... ;-)

[Grant Schenck]

I fyou are using TAPI 3 from .NET directly via COM interop just be aware
that MS says it is NOT supported.

See this link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;841712
--
Grant Schenck
http://grantschenck.tripod.com

Post by Pogar
Hello.
How can I connect to Panasonic KX-TD via TAPI?
I've installed a tsp driver (from tspinst177.exe), but I can't see any
Panasonic TAPI device in my application.
http://www.julmar.com/samples/phone.zip.
My application is developed in Delphi.NET and I use "Microsoft TAPI 3.0 Type
Library" (from COM Imports).
Have you any ideas how can I get panasonic tapi device on the list of TAPI
devices?
Thanks in advance
--
Piotr Gardy

[Pogar]

Post by Grant Schenck
I fyou are using TAPI 3 from .NET directly via COM interop just be aware
that MS says it is NOT supported.
http://support.microsoft.com/default.aspx?scid=kb;en-us;841712

Hmmm..

But it's seeems working....... All my test on cellular modem passed (I have
the information of incoming call, I can make a call etc....) :-)

Regards

[Grant Schenck]

That is my experience too... However, I've been told by people who tried to
deploy .NET apps using TAPI 3.x directly that it breaks down under usage.

Given MS' clear direction it doesn't seem worth the inevitable problems.
--
Grant Schenck
http://grantschenck.tripod.com

Post by Pogar

Post by Grant Schenck
I fyou are using TAPI 3 from .NET directly via COM interop just be aware
that MS says it is NOT supported.
http://support.microsoft.com/default.aspx?scid=kb;en-us;841712

Hmmm..
But it's seeems working....... All my test on cellular modem passed (I have
the information of incoming call, I can make a call etc....) :-)
Regards
--
Piotr Gardy

[Pogar]

Post by Grant Schenck
That is my experience too... However, I've been told by people who tried to
deploy .NET apps using TAPI 3.x directly that it breaks down under usage.
Given MS' clear direction it doesn't seem worth the inevitable problems.
--

I've developed a small client-server application, so only server will be
using TAPI interface via COM.
I believe when I'll establish a connection PBX my application should work
fine...

Regards

[mostafa]

Hello,
Would you please tell me how I can get the panasonic TSP.I have looked
for it a lot in P anasonic sites but vainly.
Regards.

Post by Pogar
Hello.
How can I connect to Panasonic KX-TD via TAPI?
I've installed a tsp driver (from tspinst177.exe), but I can't see any
Panasonic TAPI device in my application.
http://www.julmar.com/samples/phone.zip.
My application is developed in Delphi.NET and I use "Microsoft TAPI 3.0 Type
Library" (from COM Imports).
Have you any ideas how can I get panasonic tapi device on the list of TAPI
devices?
Thanks in advance
--
Piotr Gardy

[Pogar]

Post by mostafa
Hello,
Would you please tell me how I can get the panasonic TSP.I have looked
for it a lot in P anasonic sites but vainly.
Regards.

I found it here: http://rander.perm.ru/en/download.shtml

I still fighting......

Currently reboot of PBX is impossible..
I've prepared a PC wifh clean windows: still without success.....

Regards

[mostafa]

Hello,

Post by Pogar
I found it here: http://rander.perm.ru/en/download.shtml

Thank you very much;but I didn't find a TSP for my panasonic,
it's KX-TA308. Please ,do you have any ideas where I can find it?
and good luck with your PBX.
Regards.
Mostafa

[Pogar]

Problem solved!! :-)

I have a wrong cable :-)))

There wasn't need to reboot PBX.

After connection was established a lot of TAPI devices was shown in my
application. YEAH!! :-)

Regards

[Fedor Vlasov]

1. Panasonic KX-TD support only TAPI 2.0
2. To see panasonic lines you need to be connected to PBX
3. You can get the latest TSP versions at out site http://randesoft.com
4. KX-TA308 doesn't support CTI so there's no TSP driver for it